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Financial Services

Client lifecycle, risk management, and regulatory workflows — governed, AI-assisted, audit-ready

Industry Use Cases

The Challenge

What financial services firms face today

Fragmented client view

Client data, account records, and compliance files scattered across core banking, CRM, and spreadsheets — no unified view.

AI adoption with regulatory confidence

AI can transform KYC, risk scoring, and client onboarding — but integrating it with regulatory standards and audit is the barrier.

Manual compliance burden

Teams spend hours on KYC reviews, regulatory reporting, and compliance documentation — time taken from client service.

Regulatory & reporting pressure

APRA, ASIC, AML/CTF, and privacy legislation — compliance evidence is manual and fragmented.

Use Cases

Across client and operational lifecycle

Client Onboarding & KYC

Application intake, identity verification, KYC/AML checks, risk assessment, and account activation.

FormsFlowsAI

Credit & Lending

Loan applications, credit scoring, approval workflows, settlement coordination, and ongoing monitoring.

FormsFlowsNotifications

Vendor & Third-Party Risk

Third-party due diligence, outsourcing assessments, ongoing monitoring, and renewal management.

FlowsAIApprovals

Complaint & Dispute Management

Complaint capture, investigation workflows, resolution tracking, IDR/EDR escalation, and outcome recording.

FormsIntegrations

Breach & Incident Reporting

Data breaches, compliance incidents, suspicious activity reports, investigations, and regulatory notifications.

FlowsApprovals

Regulatory & Compliance

APRA standards, ASIC obligations, AML/CTF requirements, privacy act — evidence tracked and versioned.

ChecklistsAudit
Featured Workflow

Client onboarding — from application to active account

Clients, relationship managers, compliance, and operations — coordinated in one flow.

01
Client
Apply
Application submitted with identity documents, financials, and purpose of account
02
AI
Verify
Identity verification, sanctions screening, and risk scoring prepared automatically
03
Compliance
Review
Reviews AI-prepared KYC summary, confirms risk rating, approves or escalates
04
Relationship Manager
Approve
Client terms confirmed, product selection finalised, agreement signed
05
Operations
Activate
Account created, credentials issued, ongoing monitoring scheduled
Days → hours. Every client is verified, assessed, approved, and activated — with a complete audit trail.
Client Onboarding

Who's involved — and how BPA connects them

Client Application · Identity docs Compliance KYC · Risk rating Relationship Mgr Approve · Terms Operations Account · Monitoring BPA — Client Onboarding Flow Forms Entities Flows Apps Notifications Security AI — Identity verification · Sanctions screening · Risk scoring Supervised by compliance Unified Audit Trail — every action logged · APRA compliant · client data isolated Core Banking Account management · ledger Identity & Screening eKYC · sanctions · PEP lists Regulators APRA · ASIC · AUSTRAC SaaS (Azure Managed) · Dedicated (Azure Tenant) · Customer VPC (Azure)
Featured Workflow

Compliance breach — from detection to regulatory close

Staff, compliance officers, risk managers, and regulators — coordinated in one governed flow.

01
Staff
Report
Breach or suspicious activity captured with context and supporting evidence
02
AI
Assess
Severity rating, defect-pattern matching, and root cause suggestions
03
Compliance Officer
Investigate
Root cause analysis, impact assessment, and remediation plan
04
Risk Manager
Resolve
Corrective actions implemented, controls updated, effectiveness monitored
05
Compliance
Close
Regulatory report filed, board notified, lessons documented
Regulator-ready. Every breach, investigation, action, and report in one traceable record.
Compliance Breach

Who's involved — and how BPA connects them

Staff Report · Evidence Compliance Officer Investigate · Assess Risk Manager Resolve · Controls Board & Regulators Report · Notify · Close BPA — Compliance Breach Flow Forms Entities Flows Actions Notifications Documents AI — Severity classification · Threshold check · Pattern matching Supervised by compliance officer Unified Audit Trail — Breaches · investigations · actions · reports · APRA/ASIC Core Banking Core banking · account records Screening & Monitoring Transaction monitoring · sanctions Regulators APRA · ASIC · AUSTRAC · ombudsman SaaS (Azure Managed) · Dedicated (Azure Tenant) · Customer VPC (Azure)
Why BPA

Built for the way financial services actually work

Configuration, not code

Client forms, compliance workflows, and regulatory rules are declarative configuration — your team can read, change, and own them.

AI where it helps

KYC verification, risk scoring, breach classification — AI assists at the steps that slow compliance down. Humans decide.

Audit-ready from day one

Every action — human and AI — is logged in a unified audit trail. ISO 27001 certified. Region-specific data residency.

What BPA Delivers

Configured to your operations — not a one-size-fits-all template

BPA adapts to your specific operations through declarative configuration — entities, forms, flows, and apps tailored to how your team works.

Entities

Clients, accounts, products, vendors, incidents, compliance records — modelled to your firm.

CDMPre-built

Forms

Client applications, KYC forms, breach reports, vendor assessments — configured to your needs.

Configurable

Flows

Onboarding pathways, breach escalations, remediation chains, regulatory gates — configured for your firm.

Configurable

Lookup Data

Product types, breach categories, APRA standards, risk frameworks — reference data configured to your firm.

JSON bundles

Apps

Client dashboard, breach register, compliance tracker, risk overview — screens for every role.

Role-based

Security Policies

Client data isolation, field-level masking, role-based controls — regulatory governance built in.

Pre-configured
Next Steps

Let's map your financial operations

  • 1. Discovery — walk us through your client lifecycle, compliance processes, and current pain points.
  • 2. Walkthrough — we show you how BPA applies to your specific client and regulatory workflows.
  • 3. Evaluation — hands-on access to explore BPA with your team.
  • 4. Next steps — we agree on scope, timeline, and how to move forward.