1 /

Healthcare

Patient pathways, clinical compliance, and operational workflows — governed, AI-assisted, audit-ready

The Challenge

What healthcare organisations face today

Fragmented patient journeys

Referrals, consent, clinical workflows, and discharge scattered across disconnected systems — no unified patient view.

AI adoption with clinical safety

AI can transform triage and documentation — but integrating it with governance, consent, and audit is the barrier.

Administrative burden

Clinicians spend hours on forms, approvals, and documentation — time taken from patient care.

Regulatory & accreditation pressure

NSQHS, privacy legislation, clinical governance standards — audit evidence is manual and fragmented.

Use Cases

Across the patient and operational lifecycle

Patient Referral & Intake

Referral receipt, triage, eligibility checks, consent collection, and waitlist management.

FormsFlowsAI

Consent & Privacy

Digital consent capture, version tracking, withdrawal management, and privacy breach notification.

FormsAuditNotifications

Clinical Incident Reporting

Incident capture, severity classification, root cause analysis, corrective actions, and regulatory reporting.

FlowsAIApprovals

Credentialing & Privileging

Practitioner applications, credential verification, scope-of-practice approvals, and renewal tracking.

FormsIntegrations

Discharge & Care Transitions

Discharge planning, medication reconciliation, follow-up scheduling, and GP communication.

FlowsNotifications

Accreditation & Compliance

NSQHS standards tracking, audit evidence collection, gap analysis, and continuous improvement registers.

ChecklistsAudit
Featured Workflow

Patient referral — from receipt to first appointment

Referring clinicians, intake teams, specialists, and patients — coordinated in one flow.

01
Referring GP
Refer
Referral submitted with clinical history and supporting documents
02
AI
Triage
Urgency classification, eligibility check, and missing-info flagging
03
Intake Team
Accept
Reviews AI-prepared summary, confirms eligibility, assigns specialist
04
Patient
Consent
Digital consent captured, privacy notice acknowledged, preferences recorded
05
Scheduling
Book
Appointment scheduled, patient notified, GP updated, waitlist managed
Days → hours. Every referral is triaged, consented, and scheduled — with a complete audit trail from GP to first visit.
Patient Referral

Who's involved — and how BPA connects them

Referring GP Referral · Clinical history Intake Team Triage · Accept · Assign Patient Consent · Preferences Specialist Clinical care · Review BPA — Patient Referral & Intake Flow Forms Entities Flows Consent Notifications Security AI — Urgency triage · Eligibility check · Missing-info detection Supervised by intake team Unified Audit Trail — every action logged · ISO 27001 · patient data isolated Clinical Systems EMR · PAS · pathology · imaging Scheduling & Waitlist Appointments · rosters · capacity GP & Provider Network Referral feedback · discharge comms SaaS (Azure Managed) · Dedicated (Azure Tenant) · Customer VPC (Azure)
Featured Workflow

Clinical incident — from report to resolution

Clinicians, quality teams, managers, and regulators — coordinated in one governed flow.

01
Clinician
Report
Incident captured at point of care with structured form
02
AI
Classify
Severity rating, category assignment, and similar-incident pattern matching
03
Quality Team
Investigate
Root cause analysis, contributing factors, and corrective actions identified
04
Manager
Resolve
Actions assigned, tracked to completion, evidence collected
05
Governance
Close
Sign-off recorded, lessons shared, regulatory notification if required
Always audit-ready. Every incident, investigation, action, and closure in one traceable record.
Clinical Incident

Who's involved — and how BPA connects them

Clinician Report · Witness Quality Team Investigate · RCA Manager Actions · Resolution Governance Close · Notify regulator BPA — Clinical Incident Management Flow Forms Entities Flows Approvals Notifications Documents AI — Severity classification · Pattern matching · Root cause suggestions Supervised by quality team Unified Audit Trail — incidents · investigations · actions · closures · ISO 27001 Clinical Systems EMR · PAS · pharmacy Regulatory Bodies NSQHS · AHPRA · state health depts HR & Credentialing Staff records · training · privileges SaaS (Azure Managed) · Dedicated (Azure Tenant) · Customer VPC (Azure)
Why BPA

Built for the way healthcare actually works

Configuration, not code

Clinical forms, pathways, and rules are declarative configuration — your team can read, change, and own them.

AI where it helps

Triage, classification, document extraction, pattern matching — AI assists at the steps that slow clinicians down. Humans approve.

Audit-ready from day one

Every action — human and AI — is logged in a unified audit trail. ISO 27001 certified. Region-specific data residency.

What BPA Delivers

Configured to your operations — not a one-size-fits-all template

BPA adapts to your specific operations through declarative configuration — entities, forms, flows, and apps tailored to how your team works.

Entities

Patients, referrals, incidents, practitioners, credentials, compliance records — modelled to your service.

CDMPre-built

Forms

Referral intake, consent capture, incident reports, credentialing applications — configured to your needs.

Configurable

Flows

Referral pathways, incident escalations, consent workflows, accreditation gates — configured for clinical ops.

Configurable

Lookup Data

Specialities, incident categories, NSQHS standards, credential types — reference data configured to your service.

JSON bundles

Apps

Referral dashboard, incident register, compliance tracker, credentialing overview — screens for every role.

Role-based

Security Policies

Patient data isolation, field-level masking, role-based clinical access — privacy governance built in.

Pre-configured
Next Steps

Let's map your clinical operations

  • 1. Discovery — walk us through your services, clinical pathways, and current pain points.
  • 2. Walkthrough — we show you how BPA applies to your specific clinical and operational workflows.
  • 3. Evaluation — hands-on access to explore BPA with your team.
  • 4. Next steps — we agree on scope, timeline, and how to move forward.