Financial Services
Client lifecycle, risk management, and regulatory workflows, governed, AI-assisted, and audit-ready.
What financial services firms face today
Fragmented client view
Client data, account records, and compliance files scattered across core banking, CRM, and spreadsheets: no unified view.
AI adoption with regulatory confidence
AI can transform KYC, risk scoring, and client onboarding, but integrating it with regulatory standards and audit is the barrier.
Manual compliance burden
Teams spend hours on KYC reviews, regulatory reporting, and compliance documentation: time taken from client service.
Regulatory & reporting pressure
APRA, ASIC, AML/CTF, and privacy legislation: compliance evidence is manual and fragmented.
Across client and operational lifecycle
Client Onboarding & KYC
Application intake, identity verification, KYC/AML checks, risk assessment, and account activation.
Credit & Lending
Loan applications, credit scoring, approval workflows, settlement coordination, and ongoing monitoring.
Vendor & Third-Party Risk
Third-party due diligence, outsourcing assessments, ongoing monitoring, and renewal management.
Complaint & Dispute Management
Complaint capture, investigation workflows, resolution tracking, IDR/EDR escalation, and outcome recording.
Breach & Incident Reporting
Data breaches, compliance incidents, suspicious activity reports, investigations, and regulatory notifications.
Regulatory & Compliance
APRA standards, ASIC obligations, AML/CTF requirements, privacy act: evidence tracked and versioned.
Client onboarding, from application to active account
Clients, relationship managers, compliance, and operations, coordinated in one flow.
Who’s involved, and how BPA connects them
Client
Application · Identity docs
Compliance
KYC · Risk rating
Relationship Mgr
Approve · Terms
Operations
Account · Monitoring
Core Banking
Account management · ledger
Identity & Screening
eKYC · sanctions · PEP lists
Regulators
APRA · ASIC · AUSTRAC
Compliance breach, from detection to regulatory close
Staff, compliance officers, risk managers, and regulators, coordinated in one governed flow.
Who’s involved, and how BPA connects them
Staff
Report · Evidence
Compliance Officer
Investigate · Assess
Risk Manager
Resolve · Controls
Board & Regulators
Report · Notify · Close
Core Banking
Core banking · account records
Screening & Monitoring
Transaction monitoring · sanctions
Regulators
APRA · ASIC · AUSTRAC · ombudsman
Built for the way financial services actually work
Configuration, not code
Client forms, compliance workflows, and regulatory rules are declarative configuration. Your team can read, change, and own them.
AI where it helps
KYC verification, risk scoring, breach classification: AI assists at the steps that slow compliance down. Humans decide.
Audit-ready from day one
Every action, human and AI, is logged in a unified audit trail. Delivered by Norbrik, ISO 27001 certified. Region-specific data residency.
Configured to your operations, not a one-size-fits-all template
BPA adapts to your specific operations through declarative configuration: entities, forms, flows, and apps tailored to how your team works.
Entities
Clients, accounts, products, vendors, incidents, compliance records, modelled to your firm.
Forms
Client applications, KYC forms, breach reports, vendor assessments, configured to your needs.
Flows
Onboarding pathways, breach escalations, remediation chains, regulatory gates, configured for your firm.
Lookup Data
Product types, breach categories, APRA standards, risk frameworks: reference data configured.
Apps
Client dashboard, breach register, compliance tracker, risk overview: screens for every role.
Security
Client data isolation, field-level masking, role-based controls: regulatory governance built in.